If your team works overtime that's compensated with time off rather than overtime pay, Deputy now handles the whole TOIL lifecycle from earning it, tracking it, to taking it, with a transparent record of every hour.

What's New ✨

Until now, tracking TOIL has meant spreadsheets on the side. You can now set up TOIL policies in Deputy to match your award or agreement, including custom multipliers; for example, accruing TOIL at 1.5x for weekend overtime. When a timesheet with TOIL-eligible hours is approved, Deputy automatically creates an accrual record with the right multiplier applied, and every accrual links back to the timesheet that earned it, so managers and team members can see exactly how a balance was built up and used. Team members request TOIL the same way they request any other leave, balances update in real time as leave is approved, and if you're bringing existing TOIL balances into Deputy you can load them with a manual entry per team member or a bulk CSV import for your whole team.

How does it work?

1. Create a TOIL policy and set your accrual multiplier to match your business rules.

1. When a team member's timesheet with TOIL-eligible overtime is approved, their TOIL balance accrues automatically.

1. Team members request TOIL as a leave type; managers approve with full visibility of how the balance was earned.

Read the full setup guide: Getting started with Time Off In Lieu (TOIL)

Why you will love it?

No more manual overtime tracking: Every TOIL-eligible hour is captured automatically the moment a timesheet is approved.

Fewer balance disputes: Team members and managers can both see exactly how every hour was earned and spent, with each accrual traceable to its source timesheet.

Compliant by design: Multiplier-based policies let you mirror your award or agreement precisely, so overtime is compensated correctly every time.

When will it be available?

TOIL is available now with a subscription to the Pro plan (or HR, where available in your country).

If your business runs on seasons, for example a ski resort that wins down over summer or a beachside venue which goes quiet in winter, you know the annual grind of offloading those temporary staff you bring in for the busy period and hiring them back once the season turns again. 

What’s New ✨

Until now when using Deputy Payroll, you have been required to fully terminate team members to keep them out of your payruns only to add the returning staff back in to the business again in a few months. You can now pause a team member in Deputy Payroll instead. A paused team member is taken out of your payruns and you're not charged for them as active staff but their profile, pay history and payroll reporting all stay intact. When they return again, one click brings them back fully into service as if they had never left.

How does it work?

1. With Deputy Payroll Australia enabled, open the employee profile and go to the Personal tab. 

2. Click the Archive team member button

3. The above dialog will display, if the employee is intended to return in the future, select the Pause employment option and hit archive.

The employee will now be paused, and no longer appear in payruns or schedules.

Why you will love it?

Keep your seasonal teams, and use Deputy Payroll without the additional admin: No more terminating and re-onboarding people who were always coming back to the business in the next season.

Pay only for the people are working: We do not bill for Paused team members allowing you to reduce costs alongside reduced revenue during the off seasons.

Nothing is lost: Pay history and reporting are preserved, so year end compliance and reporting stays complete.

When will it be available?

Pausing employees is available now to all Deputy Payroll Australia customers.

Offer flexibility to your employees and split their wages across two bank accounts, offering team members more options on how their pay is distributed.

What’s New ✨

Split net pay: Team members can now have their net pay split across up to two bank accounts; a primary account and a secondary account, all setup from within the existing bank account area of the payroll profile.

Fixed or percentage:  Splits can be a fixed dollar amount or a percentage

Automatic remainder: The remaining amounts after any split is automatically calculated and paid into the primary account. 

Duplicate detection: Ensures team members do not enter the same bank details twice and if a primary account is removed, the secondary is automatically promoted ensuring pay day can always happen.

Flows to the ABA file: Splits are automatically added to the ABA file so no disruption to pay day processes.

How does it work?

Open the team members profile, go to the Payroll tab and find the bank accounts section.

1. Add a second bank account with account name, BSB and account number.

2. Pick your split: Fixed amount ($) or Percentage (%)

3. Set the amount. The primary account picks up whatever's left over.

Why you will love it?

Retain team member flexibility: Moving to Deputy Payroll means you can continue to offer your team members the ability to have split wage payments, no disruption to team member options.

Seamless process: No per pay run admin, no spreadsheets on the side, all handled in the exported ABA files automatically. 

When will it be available?

Multiple bank accounts in employee profiles is available now for all Deputy Payroll users in Australia.

We're releasing a performance improvement to how the Add Shift Popover fetches recommended employees especially those borrowed from non-associated locations, delivering faster load times with a minor-to-moderate change to the Add Shift Popover.

What's new:

Previously, the popover fetched every employee across all selected locations, including borrowed employees (those not assigned to the location in their profile). 

Now, the initial list only loads employees assigned to those locations. Borrowed employees are no longer fetched by default — managers can load them on demand via a "Show more" button, or find them directly through the assignee search box.

Why this matters for you:

• Businesses that don't borrow employees (the majority) will see no change to the list — just a faster popover.
• Businesses that do borrow employees will see the recommended list load noticeably faster, and can still access the full list as before with one extra click — with a shorter wait overall than before.

When will it be available?

This feature is currently rolling out to every Deputy customer.

What's new ✨

Great feedback shouldn't have to wait for review season. Performance Notes lets managers capture what happened — a standout shift, a coaching moment, an incident — the moment it happens. So instead of relying on memory weeks later, you build a fair, consistent picture of your team over time and walk into every conversation with the full story.

Capture the moment 

• Write and save notes on desktop or mobile, whenever something's worth recording
• Attach up to 5 files for extra context; photos, documents, screenshots
• Organise notes with tags so patterns are easy to spot
• Link a note to a specific shift for complete context

Make sense of it with AI

• Summarise an employee's notes into a clear, at-a-glance view
• See a team-level summary to spot trends across your people
• Use AI writing assist to refine a note before you publish it

Stay in control

• Choose whether each note is shared with the employee or kept for managers only
• Everything lives in one place, on the employee's Performance tab

Why 🤔

To help you save time, stay organised, and give your team the feedback they need to grow—all without extra tools or paperwork.

• Easy reviews, anywhere: submit and view performance feedback on the go or at your desk.
• Clear feedback: give your team visibility into their progress and next steps.
• Better team growth: spot strengths and areas to improve, so everyone can advance.
• Less turnover: regular feedback helps keep your best people longer

How to use it 🤓

Open an employee's profile → Performance tab → Add note.

Click here to read more about how to use it

Got feedback to share? Go to Deputy > Help > Give us feedback

Help managers better understand per employee's hours/costs to make more informed data-driven decisions by lining up upcoming schedules, in-progress timesheet, completed timesheets with/without leave data together.

Hours and costs tailored to the period you're viewing: The mini-profile automatically shows the most relevant data based on whether you're looking at a past, current, or future period:

• Scheduled — planned hours and costs from scheduled shifts, shown across all periods. Use this to balance workloads fairly across your team.
• Actual — completed hours and costs from submitted timesheets (approved or pending approval), shown for past periods. Compare against Scheduled to see how your plan played out.
• Projected — shown for the current week(period) only, Projected values combine completed timesheets, in-progress shifts, and upcoming scheduled shifts to give you the best estimate of where the current period's hours and costs will land — so you can adjust before the week ends, not after.

New business setting: choose whether leave counts:  A new self-serve setting, Include leave in schedule calculations, allows System Administrators to control if leave data is included in the mini-profile. When enabled (as default), leave hours are counted in an employee's taken hours for team members with regular working hours across Scheduled (leave requests), Actual (leave timesheets), and Projected (both) values.

Expandable Availability list: surface employee availability in the mini-profile as an at-a-glance summary, expandable to reveal the full list.

How does it work?

• Understanding how hours and labour costs are calculated in the employee mini-profile
• Viewing employee information on the Schedule tab

When will it be available?

This new feature is in Beta Rollout now and ETA to be available for all Deputy customers from 7th Sep.

With PayDay Super now required for Australian employers, we've made some changes to Deputy Payroll to help you meet your reporting requirements.

What’s New ✨

New Super column on pay run listing: A new column appears on the pay run list inside Deputy Payroll giving you an instant snapshot update on how the linked Super submission is progressing and any actions that may need to be taken

Natural part of the pay run flow: Paying and reporting Super is now included as part of the pay run process reminding you to submit your Super reports to the BEAM digital clearing house for processing at the same time.

Full audit log: Super submissions are now linked to the pay run, allowing you to easily see the full history of what happened with any Super payments related to that pay run. A one stop shop to get the full story.

Single Touch Payroll updated: The STP submission process behind the scenes has been updated to handle the requirements surrounding Qualifying Earnings reporting.

Choose who to include in a submission: We know there can be times when you might be waiting on information from a new team member, so Deputy Payroll offers the flexibility of who and who not to include in a Super submission. In this scenario once you the required data you can simply perform another Super submission including that team member only.

To find out more visit our Payday Super overview help article with links to many more that cover the full process.

How does it work?

When using the BEAM digital clearing house (including for no additional cost with Deputy Payroll), Super is now processed as part of the natural pay run flow. There is now no need to go to a seperate section of Payroll just to submit a Super report. The new Super column on the pay run listing surfaces the live status of Super processing for the related payments and each BEAM submission is tied back to the originating pay run giving a complete traceable record of every Super event against every pay run.

Why you will love it?

Smooth process to handle higher frequency - Under Payday Super it is highly likely you will be submitting Super many more times each year than before. Having that  as part of the natural pay run process allows you to smoothly transition into the new requirements, and is a constant reminder that Super needs to be processed on pay day now.

Real time Super status - The Super column on the pay run listing leaves no doubt as to how far a payment has been processed and any actions you may need to take.

Clean audit trails - You will love the ease of auditing Super payments linked to pay runs, with a one stop shop showing you the full history of what has and has not been submitted and when.

Flexibility - When submitting Super reports, you can choose from including all team members, team members without missing data or manually selecting staff to include, giving full flexibility and allowing the late submission of new team members easily.

When will it be available ?
PayDay Super features are now available for all customers with Deputy Payroll.

Keep sensitive pay data visible only to the team members who need it - new permissions give you full control over who sees pay rates and costs across Deputy.

What’s New ✨

New Permissions: A new permission in Deputy lets you control who can see individual pay rates and costs across Scheduling, Timesheets and team member profiles.

Hidden, not just redacted: Team members without this permission can still do everything their role requires - building schedules, approving timesheets - but pay rate fields are removed from view entirely. They're not masked or greyed out; they simply don't appear.

API protection built in: The Deputy API now respects sensitive data permissions too. If the user authorising a third-party integration can't see pay rates, the integration can't either - giving you tighter control over what connected apps can access.

Granular permissions with custom roles : For those with Deputy Pro and custom roles enabled, you can go even further - for example, a System Administrator who manages your entire account but has no access to pay rate data or Deputy Payroll. 

To find out more, visit our help article.

How does it work? 

1. As a System Administrator, go to Business Settings -> Access & permissions.
2. Scroll down to Costs and pay permissions.
3. Select which roles can see what. View costs controls whether a role sees cost data in areas like Scheduling and Timesheets. Manage pay details controls whether a role can see individual pay rates on team member profiles.

Note: Manage pay details requires View costs. To hide all pay and cost data from a role, unselect it in both boxes.

When will it be available?

This feature is currently rolling out to Australian based Deputy customers with other regions to follow soon.

Custom access levels

A rebuilt access level and permissions experience that lets you create custom roles with clearer, more granular control over what people can see and do.

What’s New ✨

• Build roles that match your business: Create custom access levels that sit between the standard options, so supervisors and managers get exactly the access they need.
• Reduce sensitive data exposure: Use clearer permission labels and tags to help limit access to pay details and other PII, without blocking the work someone still needs to do.
• Understand permission impacts instantly: Permissions are grouped, and Deputy shows dependencies, so when you turn something off, related permissions update automatically.
• Track changes with confidence: Review audit trails and history logs to see who updated permissions and what changed.

To find out more, visit our help articles here: https://help.deputy.com/hc/en-au/articles/15298773122319-Getting-started-with-custom-access-levels

How does it work?

1. Log in as a System Administrator, then go to Business settings.
2. Open Access levels and permissions, then select Access levels.
3. Click Add new role, name your role, and set reporting lines as needed.
4. Choose the permissions you want, using the grouped layout and dependency prompts, then review assigned team members.
   
   

When will it be available?

• Pro plans: Rolling out now
• Enterprise: Supported, with the new UI coming to Enterprise soon.

Scheduling managers can now freeze the Open/Empty Shift row in the Schedule Employee views — keeping it pinned and visible while they search for available employees and fill un-assigned shifts more efficiently.

What’s new:

The freeze toggle is available in two places:

• Right-click context menu on the Open/Empty Shift row
• Employee menu dots (⋯) on the cell of Open/Empty shifts

This feature keeps the un-assigned shift row visible and interactive throughout the search flow, so managers can find an employee and drag the shift to them in a single, uninterrupted motion.

How does it work?

For more information, check the Help Center or reach out to support if you need extra guidance.

When will it be available?

This feature is available for all Deputy customers now.