3 days ago

Set Levels and Rates for Australian Awards in a Snap

Stop juggling spreadsheets and award pay guides! As we continue to support your pay compliance efforts, Pay Rate Builder now offers automatic rate management for select awards. System administrators and advisors can now select the appropriate level using the Fair Work guide as the minimum wage for each selected classification. Over time, this will be automatically managed in line with Fair Work pay rises, including on team members' birthdays.

How do I set this up?
By navigating to the Pay Rate Builder, you can now select certain awards to see the inbuilt levels and junior rates. These can then be applied to your team members from the employee profile. If you need to edit your pay rates, automate allowances or more, you can also use the Pay Rate Builder for this.

Note these will become the default experience in the coming weeks, and before the end of the year all applicable awards will be migrated to this experience. It is up to your discretion what levels (if any) to assign to your staff and if you use this - you can always override the values set as per current behaviour. More communication will come via email on this.

What does this mean when Fair Work updates?
Deputy's team of award experts periodically review the award and will update the classifications. If a team member is below the recommended value, they will automatically be upgraded to the new rate. Communications of all such changes will be published and sent before updates are made. We will never reduce a person's pay.

How do junior rates work?
Juniors are still required to be set up with their correct base rate when being set up. However from this point on, each birthday their rate will automatically be increased to the next increment. For more, see here.

What's not yet available?
Setting these levels in flat file is still a work in progress, but we're on it and should have it done soon.
Similarly, we'll have these into Analytics for reporting on quickly as well.

Anything I should check?
We are recommending you validate export codes are still correct for all team members, as this change will create new contracts that may not share identical export codes.
It is the your responsibility to assign the levels to their employees, we do not have this data to do this on your behalf.
Employees on Area Based pay rates will not be migrated.

What awards will have these rates?

The below are available now

While the following are coming in imminently!

2 weeks ago

Making Hiring Simpler and More Secure with Updated Permissions

As part of our ongoing commitment to privacy, we’ve refined Hire permissions. Managers will now only see job listings and candidates for the locations they’re assigned to—ensuring access is limited to what’s relevant, protecting confidential details, and making Hire simpler and easier to use.

Start using Hire today

2 weeks ago

Introducing Signed Acknowledgements in Document Library

Document Library just got more powerful. Now, when uploading a document or video, you can choose whether an acknowledgement requires a signature. Easily upload, share, and track acknowledgements in Deputy HR—with full visibility in Company Document reports.

Create your Document Library

2 weeks ago

Multi-Signature Contracts Made Simple in HR

Contracts often require multiple signatures, so we’ve enhanced the signed document experience in Deputy HR. You can now assign up to five parties to sign a contract—while still enjoying automated notifications and seamless storage of the completed document directly in the employee’s profile, both on desktop and in the app.

Create a multi-party contract now

2 weeks ago

Document Library Just Got Smarter: Upload and Share Video

Building on the success of Document Library in Deputy HR—and thanks to customer feedback—we’re excited to introduce a powerful new feature: the ability to upload, share, and track acknowledgements for MP4 videos.

This means you can go beyond documents and bring policies, training, and updates to life with video.

Create your Document Library today

3 weeks ago

New HR Reports have landed ✨

Additional HR Reports are now available as part of the HR package and are accessible for System Admins 🚀

How to get started 👇🏻

Access easily via the Reports tab
Trial Deputy HR today 🚀

4 weeks ago

Micro-scheduling with easier shift changes on Mobile: Swap, Offer, Find Replacement & Approvals

We’ve improved the shift dynamic changes experience in the Mobile app, making it easier for managers and employees to handle the updates on the go.

What’s new:

The whole dynamic changes workflow supports both Micro-scheduling shifts and normal single area shifts.

Intuitive workflow – The shift dynamic workflow has been redesigned to be more user-friendly and fully compatible with Micro-scheduling shifts.
Manager shift replacement – Managers can now find replacements for an entire micro-scheduling shift directly in the Mobile app.
Employee flexibility – Employees can swap or offer their assigned shifts with colleagues straight from Mobile.
Manager approvals – Managers can approve or reject swap requests from both Mobile and Web.
Backward compatibility – Dynamic shift features continue to work for single-area rosters as usual.

⚠️ Note: Currently, the whole workflow apply to the entire shift (including all sub-shifts in a Micro-scheduling shift). Partial swap/offer/replacement isn’t yet supported. As a workaround, managers can use the Link/Split Shift feature to divide shifts and reassign parts.

Read help doc for more details

a month ago

Enhanced filtering on the Deputy schedule - get early access here!

We've made it even easier to narrow down to the right group team members by adding the ability to filter your employee list by as many criteria as you need. We've added some much requested options such as:

Employment type
Locations
Stress profiles
Tags

just to name a few. This will be rolling out before the end of the year, but as a nice simple lightweight change, we are now opening this up to any customers who need greater flexibility when it comes to honing into specific sets of staff members and shifts when scheduling.

Get early access or provide feedback here!

a month ago

📲🖥️💬 Introducing Deputy Messaging! 📲🖥️💬

We’re making team communication instant, effortless, and built right into Deputy—so you can connect where work happens, without juggling multiple apps.

What is Deputy Messaging?

Instant group and direct messaging – Chat with individuals or groups, instantly reaching the right people.
Location channels – Dynamic channels for every location, updating automatically when staff join, leave, or move.
Media and file sharing – Share images, documents, videos, and links directly in chats.
Integrated communication experience – Messaging is part of the same Deputy app you already use to schedule, manage, and check in with your team—no extra logins or switching tools. Available on both mobile and web.

Why we built it

Until now, teams who used Deputy relied on a mix of external messaging apps, SMS, email, or Deputy News Feed – making it hard to keep everyone aligned, especially when rosters change. Deputy Messaging helps you:

Keep all work conversations in one place
Cut down admin with automatically updated groups and channels
Prepare for advanced Messaging+ features coming later this year

Rollout

Deputy Messaging is available to all customers. Learn more on how to activate Deputy Messaging here.

Messaging+ coming soon

With this rollout, you’ll have access to all Deputy Messaging features (including Messaging+) at no extra cost.
From October 1, Messaging+ will become a paid upgrade, offering advanced features like read receipts and polls.

Updated Help Centre

New Messaging help guides are available here.

a month ago

Customise who sees sensitive data and documents

Deputy HR have launched a new enhanced permission setting allowing System Admins to customise the viewing and management of sensitive information and documents by Location Managers.

New Business Setting
Customise what your Locations Managers can view or manage.
Easily mark document types as sensitive when creating or editing them

How to use it
Help Article