Since the launch of Deputy Payroll we've been blown away at the amazing feedback and positive sentiment. However, we've also seen and heard that many customers are having trouble and dropping off at the Multi-Factor Authentication (MFA) setup, making the onboarding process longer and tricker than it needed to be.

🔐 Keeping your payroll data secure is a critical priority and staying compliant with Australian government requirements is a non-negotiable. Mandatory MFA is one of the best ways to achieve this, which is why our team has been hard at work streamlining the experience. Now you can setup MFA directly in your Deputy tenant, without leaving the setup flow or dealing with extra steps.

📱When setting up payroll, you'll simply scan a QR code to add your authentication codes in your preferred authentication app (Google Passwords, Apple Passwords, 1Password, Authy, etc.) and get straight back to setting up Deputy Payroll - quick, simple, secure. ✅

✨ This update is now live for all Deputy Australian customers.

Deputy Time Clock delivers a reimagined kiosk experience built from the ground up with consistent functionality across iOS, Android, and Web platforms. It provides a unified time tracking solution that supports both traditional timesheets and advanced micro-scheduling, empowering employees with clearer shift visibility and managers with simplified device management. Available to download now on iOS and Android.

Time Clock will help

• Boost operational consistency by delivering the same reliable experience across all devices and platforms.
• Enhance workforce flexibility with full micro-scheduling support, enabling employees to clock in and out of shift segments seamlessly.
• Improve manager efficiency with multi-location kiosk configuration, reducing setup time for businesses operating across multiple sites.

Time Clock  Key Features

• Consistent time tracking experience across iOS, Android, and Web platforms with modern, intuitive interface
• Full micro-scheduling support with Shift Plan visibility, allowing employees to see upcoming shift details before clocking in
• Multi-location kiosk setup within the same time zone, perfect for mid-market businesses with multiple locations

Important: Two Apps During Transition During this transition period, you'll see two kiosk applications available:

• Deputy Kiosk - Our legacy application with full feature set
• Deputy Time Clock - Our new application built for the future

Time Clock 2.0 launches with core functionality and micro-scheduling support. Features like newsfeed access, offline mode, and employee self-service capabilities (shift swapping, leave requests) will be added in future releases. Check our feature parity article to understand which features are available in each app.

Check the FAQ page to learn more about Deputy Time Clock 2.0 and how to set up your kiosks.

Deputy Micro-scheduling enable managers to divide a shift into multiple segments that fit the business needs. It provides a comprehensive experience to support staff moving across different areas to work on different tasks throughout their shift.  General availability of Deputy Micro-scheduling suite started today.

Micro-scheduling will help

• Boost workforce productivity by maximising utilisation of the whole workforce with flexibility.
• Enhance operational efficiency with better dynamic controls and optimised labor coverage on areas.
• Improve employee satisfaction by providing clearer, predictable, fair and detailed daily game plan with accurate pay.

Micro-scheduling Key Features

• Delightful scheduling experiences down to the minute across Desktop and Mobile Apps
• Effectively manage shift dynamic to replace/swap/offer the Micro-scheduling shifts , or split/link shifts via multi-select for optimised scheduling.
• Clear employee guidance with seamless clock in/out experience across Mobile, Time Clock Kiosk(new), and Desktop.
• Streamlined timesheet review, update, approvals to ensure employee get paid accurately.
• Dedicated reporting features on micro-scheduling hours to help managers spot the gaps before they cost you.
• Effortless universal 3rd party integrations via APIs or payroll exporter. 

Check the FAQ page to learn more about Deputy Micro-scheduling.

Stop juggling spreadsheets and award pay guides! As we continue to support your pay compliance efforts, Pay Rate Builder now offers automatic rate management for select awards. System administrators and advisors can now select the appropriate level using the Fair Work guide as the minimum wage for each selected classification. Over time, this will be automatically managed in line with Fair Work pay rises, including on team members' birthdays.

How do I set this up?
By navigating to the Pay Rate Builder, you can now select certain awards to see the inbuilt levels and junior rates. These can then be applied to your team members from the employee profile. If you need to edit your pay rates, automate allowances or more, you can also use the Pay Rate Builder for this.

The below are available now

• Children's Services Award (ChildrenA) [MA000120] 
• Cleaning Award (CleanA) [MA000022]
• Clerks Private Sector Award (CPSA) [MA000002]
• Food, Beverage and Tobacco Manufacturing Award (FBTMA) [MA000073]
  

• General Retail Industry Award [MA000004]

• Health Professionals and Support Services Award (HPSSA) [MA000027]

• Hospitality Industry General Award [MA000009]

• Miscellaneous Award [MA000104]
•  Pharmacy Industry Award [MA000012]
• Registered and Licensed Clubs Award [MA000058]

  
  

  
  

While the following are coming in imminently! 

• Amusement, Events, and Recreation Award [MA000080]  
• Animal Care & Veterinary Services Award [MA000118]
• Fast Food Industry Award [MA000003]
• Fitness Industry Award (FIA) [MA000094]
• Live Performance Award [MA000081]
• Manufacturing and Associated Industries and Occupations Award (MAIOA) [MA000010]
• Nurses Award [MA000034] 
• Restaurant Industry Award [MA000119]
• Security Services Industry Award (SSIA) [MA000016]
• Storage Services and Wholesale Award (SSWA) [MA000084]
• Aged Care Award (ACA) [MA000018]

As part of our ongoing commitment to privacy, we’ve refined Hire permissions. Managers will now only see job listings and candidates for the locations they’re assigned to—ensuring access is limited to what’s relevant, protecting confidential details, and making Hire simpler and easier to use. 

Start using Hire today

Document Library just got more powerful. Now, when uploading a document or video, you can choose whether an acknowledgement requires a signature. Easily upload, share, and track acknowledgements in Deputy HR—with full visibility in Company Document reports.

Create your Document Library

Contracts often require multiple signatures, so we’ve enhanced the signed document experience in Deputy HR. You can now assign up to five parties to sign a contract—while still enjoying automated notifications and seamless storage of the completed document directly in the employee’s profile, both on desktop and in the app. 

Create a multi-party contract now 

Building on the success of Document Library in Deputy HR—and thanks to customer feedback—we’re excited to introduce a powerful new feature: the ability to upload, share, and track acknowledgements for MP4 videos.

This means you can go beyond documents and bring policies, training, and updates to life with video.

Create your Document Library today

• Company Documents
• Kudos
• Team Member Payroll Details (AU only)

• Access easily via the Reports tab
• Trial Deputy HR today 🚀

We’ve improved the shift dynamic changes experience in the Mobile app, making it easier for managers and employees to handle the updates on the go.

What’s new:

The whole dynamic changes workflow supports both Micro-scheduling shifts and normal single area shifts.

• Intuitive workflow – The shift dynamic workflow has been redesigned to be more user-friendly and fully compatible with Micro-scheduling shifts.
• Manager shift replacement – Managers can now find replacements for an entire micro-scheduling shift directly in the Mobile app.
• Employee flexibility – Employees can swap or offer their assigned shifts with colleagues straight from Mobile.
• Manager approvals – Managers can approve or reject swap requests from both Mobile and Web.
• Backward compatibility – Dynamic shift features continue to work for single-area rosters as usual.

⚠️ Note: Currently, the whole workflow apply to the entire shift (including all sub-shifts in a Micro-scheduling shift). Partial swap/offer/replacement isn’t yet supported. As a workaround, managers can use the Link/Split Shift feature to divide shifts and reassign parts.

Read help doc for more details