What's new ✨

We're excited to introduce a new location setting that enables team members to claim and request open shifts, swaps and offers - even when they are marked as unavailable!

Why 🤔

Life is unpredictable - sometimes, team members may want to pick up shifts even when they are typically unavailable otherwise. 

For managers, this setting opens up an extra pool of team members to fill shifts, reducing time and effort spent managing shift coverage. It's a win-win!

Rollout ✅

This location setting is now available to all accounts. 

You can enable it by going to:

Locations > Edit Settings > Scheduling > Creating and publishing shifts

Feedback 💬

Got feedback to share?

Go to Deputy > Help > Give us feedback

What's new ✨ 

• Revamped the Find Replacement modal UI to empower managers quickly pick up/search certain employees for the replacement shift.
• Managers can also write up a message to encourage selected employees to easily pick up the replacement shifts.  This used to be an existing feature for Mobile Apps only for find replacement that finally we make it consistently available in Web.
• Improved the tech stack for better performance.

How to use it 🤓 

Read through the detailed help document here.

• Small iterations for clearly listing the scheduled shifts details when print or export to excel across all of the schedule views.
• When printing more than one week's shifts,  they will be printed week by week to ensure clear communications with better visualisations.
• Exported file will be in .xlsx format to provide the best user experiences.  Legacy .xls format will be slowly deprecated because
  • Microsoft has disencouraged customers from using xls format since 2007 to prevent certain compatibility issues.
  • .xls file is not designed to hold large amount of data while .xlsx file can have a better performance and compatible with all mordern Office softwares.

How to use it 🤓 

Read through the detailed help document here.

What's new ✨ 

Employees can now view their shifts based on their device's time zone (where they are located) or the business location's time zone. This way, employees living in a different time zone to their business know exactly when to start work, without having to do complicated time zone math!

Default will be the device's timezone, user will be able to change this from that default via this new setting.

How to use it 🤓 

Read through the detailed help document here.

You can also follow the screenshots below to get a quick understanding ☺️

iOS

Android

Rollout 

This update will be available for iOS and Android apps by the end of this week (by 25th October 2024).

What's new ✨

We’re thrilled to announce our latest integration with SEEK, Australia’s leading employment marketplace, enabling you to reach a massive pool of qualified candidates across Australia. By working seamlessly across Deputy HR and SEEK, you’ll be able to:

• Post job ads directly from Deputy to SEEK with ease
• Edit and re-publish your published SEEK ad from Deputy
• Manage all candidates applying from both SEEK and Deputy all within Deputy

How to use it 🤓 

You must be trialling or subscribed to Deputy HR and have an existing SEEK account in order to use the SEEK integration.

System Administrators and Location Managers will be able to find the SEEK integration in the bottom of the Hire > Settings page on the People tab.

After you've connected your SEEK account, click Manage in your job listing and Publish to SEEK on the next page.

Click here to read more details on publishing your SEEK ad from Deputy.

Got feedback to share? Go to Deputy > Help > Give us feedback

Rollout 

We'll start rolling out the integration gradually today to Deputy HR customers in Australia. All Deputy HR customers in Australia should have access to this integration by the end of October.

What's new ✨

• Modifying pay rates - changing how much is paid, or thresholds for rules like overtime
• Adding Shift Differentials, for items like night shift payments
• Automating allowances based on areas, custom fields, and more

This new tool for system administrators continues to allow users to simplify and streamline their compliance needs, giving greater cost accuracy for all of your team members. Users can start with our pre configured library labor laws and modify them to meet their needs, or start from scratch and build their own pay rates.

How to use it 🤓 

System Administrators will be able to find the Pay Rate Builder in business settings under the pay tab once it is enabled in their account.

Further help documents are available here, outlining how to edit contracts and pay rules for greater simplicity!

Rollout 

The improvements will roll out to all accounts in the US and UK over the coming weeks. Australian and other countries will come later this year.

What's new ✨

• Mark all shifts empty - remove employees for all assigned shifts
• Remove empty shifts - delete all un-assigned shifts
• Mark empty shifts as open - update all un-assigned shifts as Open Shifts
• Delete all shifts

It also supports the upcoming Shift Plans feature suite which will improve the business produtivity by assigning a single employee with multiple shifts in a single day (aka: Micro-scheduling).  If you feel interested to join an early Alpah for Shift Plans, please register here.

How to use it 🤓

Click here to read more 

Got feedback to share? Go to Deputy > Help > Give us feedback

Rollout 

The improvements will roll out to all accounts over the coming weeks.

What's new ✨

We’re excited to announce updates that make managing and picking up Open Shifts with Approval and Find Replacement shifts smoother than ever! 

The following improvements will be available in your account soon: 

• Team members can decline Open Shifts with Approval or Find Replacement invites. This will help narrow down your pool of potential team members for unfilled shifts, saving you time and effort.
• Managers can decline Open Shifts with Approval requests from team members. This will help enhance communication and ensure team members won't be left in the dark if they haven’t been selected for a shift.
• General improvements to viewing and editing Open Shifts features. You can now view Shift Details and make certain edits to shifts, such as adding Shift Notes, even if there are already requests.

How to use it 🤓

Click here to read more about Open Shifts with Approval. 

Click here to read more about Find Replacement.

Got feedback to share? Go to Deputy > Help > Give us feedback

Rollout 

These feature improvements will roll out to all accounts over the coming weeks.

What's new ✨

We’ve added a helpful alert for scheduling managers! Now, if you try to schedule a team member who hasn’t finished their onboarding process, you’ll receive a warning. Don’t worry, you can still choose to ‘schedule anyway’ if needed.

Why 🤔

Making sure everyone is fully onboarded before they start working is essential for a smooth operation. In the past, managers might have accidentally scheduled new hires who weren’t fully prepared, leading to disruptions and compliance issues. With this new feature, you can avoid those pitfalls and ensure your team is always ready and compliant from day one.

How to use it 🤓

Click here to read more about how to use it.

Available for Deputy HR subscribers only.

Got feedback to share? Go to Deputy > Help > Give us feedback

How to get it 🧪

This feature will roll out to all accounts over the coming weeks.

Deputy HR is thrilled to introduce Shift Pulse+, an enhanced version of our popular Shift Pulse feature, designed to elevate your workplace engagement. With powerful new customization options, Shift Pulse+ empowers you to tailor the experience to perfectly match the unique needs of your business.

What’s new ✨

Shift Pulse+ puts you in control of your team's engagement with these exciting new customization features:

• Craft your own questions: Tailor Shift Pulse questions to gather the specific insights that matter most to your business.
• Choose the frequency: Decide how often you want to check in with your team to ensure you're getting timely feedback.
• Customize responses: Create response options and emojis that resonate with your team's unique communication style.
• Target specific roles: Determine which roles within your organization should participate in Shift Pulse surveys.
• Focus on specific locations: Narrow down the locations or areas from which you want to gather feedback.

Shift Pulse+ empowers you to create a personalized and effective feedback system that truly works for your business.

But that's not all! We've also revamped the Shift Pulse report in your Deputy mobile app. Now you have even more Shift Pulse insights at your fingertips, allowing you to effortlessly monitor your team's engagement wherever you are.

Why 🤔

This update was driven by your valuable feedback, giving managers the increased control and customization they requested. But that's not all! Shift Pulse+ marks the beginning of Deputy's expansion into offering even more employee engagement solutions in the future. Stay tuned!

What if I don’t have a Deputy HR subscription?

Shift Pulse is available for all Deputy users, but a Deputy HR subscription unlocks its full potential and enhances your experience.

Without a Deputy HR subscription, you'll still be able to:

• Use the default Shift Pulse question to gauge your team's feelings.
• View a snapshot of your team's recent sentiment with the last 7 days of data.
• See a limited selection of comments for an overview of feedback.

A Deputy HR subscription will give you access to:

• Customization: Craft your own questions, set check-in frequency, and tailor responses.
• Deeper Insights: View all historical data and read every comment for a complete picture.
• Mobile Convenience: View detailed reports and all comments directly in the Deputy mobile app.

While Shift Pulse offers value to all Deputy users, the enhanced features and customization options available with a Deputy HR subscription truly elevate your team's engagement and your ability to act on feedback.

Refer to the table below for the full comparison:

How to use it 🤓

To view the extra Shift Pulse configurations, navigate to Business Settings > Timesheets > Customise. You can then view the Shift Pulse report by navigating to the Reports tab and click View full report in Shift Pulse.

If you want to use the new Shift Pulse configurations, please note that your team have to be on the latest Android and iOS versions of the Deputy mobile apps.

If you are subscribed to HR, you can also get an overview of the report by navigating to the People tab and clicking Team engagement on the left hand side navigation.

Learn more on how to use Shift Pulse+ here.

Rollout

Shift Pulse+ will be available to all Premium, Flexi, Timesheet and Scheduling plan customers by the end of this week.