We’ve significantly enhanced the Australian onboarding experience to simplify the superannuation setup process, ensuring compliance and reducing the administrative burden for both managers and new team members. This overhaul addresses the complexity and manual effort historically involved in superannuation (Super) choice and tax file number declaration (TFND).

The core problem we've solved is reducing the manual effort for team members and managers associated with superannuation when onboarding to ensure compliance and payday super readiness. With a guided, staged experience, new employees can confidently select their Super fund and complete all necessary declarations, making them PayDay Compliant faster, leading to a Faster Employee Time-to-Start, and resulting in Reduced Admin Effort for your management team.

What’s New ✨

• Guided, Staged Onboarding: New team members must complete one section before moving to the next, ensuring no critical information is missed.
• Multi-ABN Selection: Customers who have added multiple ABNs can now choose the relevant ABN during the onboarding process for the new team member.
• Instant TFND Creation: The necessary Tax File Number Declaration (TFND) is now created within the flow.
• Flexible Super Fund Choice: New team members have clear options to choose from an existing fund, instantly join a new fund, join their employer’s nominated fund, or utilise a Self-Managed Super Fund (SMSF).

How does it work

1. When a new team member is added, they begin the enhanced onboarding process.
2. If the business operates under multiple ABNs, the manager or new team member is prompted to choose which ABN the onboarding relates to.
3. The team member is guided through staged onboarding, ensuring they complete essential sections like personal details before moving on to Superannuation.
4. In the Superannuation step, the team member is presented with clear choices: selecting an existing fund, joining a new fund instantly, joining the employer's default fund, or using a SMSF.
5. The process now includes the creation of the TFND (Tax File Number Declaration).

When will it be available?

This improvement is now available to all Deputy customers using the AU Onboarding flow who have added an ABN.
Enterprise businesses' rollout will commence in January.