What's new

You can now choose how your employees sync their schedule with a calendar app.

Why

Some times we don't want to share everything! We're giving you the ability to choose who your employees can share their schedule with - more flexibility when it comes to security.

How to use it

Introducing a new business setting with three options

• allow anyone to with the calendar link to sync 
• require Deputy login to sync
• do not allow sync for anyone

Click here to read more about how to use it

Got feedback to share? Go to Deputy > Help > Give us feedback

What's new

You will now be able to attach files to your Locations in Deputy. This will help you provide additional context for your staff carrying out their shift.

1. Attach images & pdf documents 📄- Attach up to 5 files (images & pdfs) to each location. We have also increased the character limit of location notes to 5,000.

2. Attachment privacy 🔐- Location attachments can be visible to all staff or just managers.

3. View location notes & attachments on the go📱- Location notes & attachments can be viewed by staff while on shift on both our iOS and Android mobile apps.

Why

• Locations are central to how our customer use & setup Deputy. We are striving to help your staff have all the necessary information to do their best work.

How to use it

Update Location notes and upload attachments to Location via Deputy web and view on the web or mobile apps. Click here to read more about how to use it.

What's new

We keep improving the Business Insights to empower your data driven scheduling experiences even better. So here are what have been updated recently:

1. All location read-only Business Insights - managers are able to view your whole business metrics by selecting "All Location" in the location dropdown. This will help you to understand how my business performed by comparing budget vs. scheduled vs. actual to keep improving your scheduling in the future.
2. Salary cost are now included into the total of actual cost within Business Insights. The salary cost will be calculated based on your salary distribution settings by either "Scheduled Days", "Scheduled Hours" or "Days of the Week",  more details can be found here.
3. Leave cost are also now included into the total of actual/scheduled cost within Business Insights.  Any future leave cost will be included into Scheduled cost and any past approved leave cost will be included into actual cost.
4. Labor percentage calculation has been adjusted by involving Salary cost and Leave cost.
5. Bug fixes and other improvements 

Why

• Based on the feedback from our customers, we understand "All location" mode of Business Insights is quite helpful and critical for managers to check the whole business performance.
• Without salary cost and leave cost, the data shown in BI won't be accurate and we hope by adding both in can help you make better data driven decision for your future scheduling.

How to use it

It's available in Scheduling Model of Deputy WebApp,  Follow our help guide for more details on how to configure and rely on Business insights to manage data driven scheduling.

We are keen to hear your feedback, so if you have any questions regarding Business Insights or want to tell us what needs to be improved, simply submit your thoughts via Schedule --> Stats --> Give feedback, or book a 30 mins meeting with us.

What's new

We've introduced a simple way to get your team onto Deputy - the new Invite link feature allows managers to share a unique link with your team, enabling them to create their own profiles instead of needing to enter them yourself!

It's as simple as:

1. Share 🔗  - share your unique link with your team into the social or messaging apps you already use
2. Create📱 - staff follow the link to create their account and a request is sent for your approval
3. Approve ✅  - view and approve pending requests on Deputy to add your team and start scheduling!

Why

• We found that most managers already have their team on their phone, WhatsApp, Facebook Messenger, Groups or iMessage... but there was never an easy way to get them into Deputy. 💬
• And sometimes you don’t always have their email address on hand and yet we ask you for it in order to invite them to Deputy. 🙅🏻‍♀️

How to use it

It's available on our Deputy mobile apps📱 as well as on our website💻. Click here to read more about how to use it.

What's new

• Connect your Shopify store - either install the Deputy app from the Shopify app store or find Shopify in your Deputy account under Integrations
• Import online & POS orders  - seamlessly import all these orders into Deputy
• Map channels to areas of work in Deputy - allocate all online orders to where you pick and pack your orders while still keeping your point-of-sale orders allocated to your physical retail areas

Why

Retail business owners often plan their workforce based on historic or projected demand. Importing Shopify orders from both online and brick and mortar channels allows customers to make smarter decisions on how they schedule their workforce. 

How to use it

Click here to read more about how to use the Shopify integration

Got feedback to share? Go to Deputy > Help > Give us feedback

Deputy customers that are on our Enterprise product love our Importer Wizard which gives them the ability to bulk upload data such as Employees, Areas, Schedules, Sales Data.

Schedule Importer supports Rest Breaks

Schedule importer now supports uploading rest breaks that are duration-based. This will still be optional but now you can bulk upload schedules with rest breaks 😃

Read more here.

What's new

• Fullscreen employee profile - the modal will now fill up the screen because bigger is better. Giving you a lot more room to amend the critical details of your staff
  
• Pay rates & leave tab (Premium accounts only) - in edit mode, the 'Pay rates & leave' tab has been renamed to 'Employment details' and there's top navigation to section out pay rates and leave entitlements

Why

This is the first step to the new and improved employee profile modal that will house new features and a design revamp - exciting things coming soon for the employee profile!

Don't worry, you can still edit and manage your employees the same as before.

We are excited to introduce the Monthly Scheduling by Area on our web-app!

We are looking to help you with:

Coverage⛑ At a glance view of whether you have enough coverage in the critical areas of your organisation

Schedules in Advance👩🏽‍⚕️ Staff have predictable schedules that they receive well in advance

Leave & Unavailability🧘🏾‍♀️ Quickly view who is on leave or unavailable in a month view

Auto-Schedule with Ease 🎩 Setup your required staff for each area and simply tap a button, month of schedules done, it’s magic

Everything else you love with all our existing views including Stats, Business Insights, Print support!

• Support Remote Workers - Now you can assign a remote job site to a shift and schedule employees to do work at that job site quickly, reducing the operational workload for the Deputy scheduling manager.
• Remote Job Sites - Add an address to an Area - set up your business hierarchy in Deputy quickly and easily to meet the needs of businesses with remote job sites.
• Data Accuracy - Clock in or out from the Area address - time is tracked accurately and workers can be held accountable based on their location when clocking in/out.
• Accurate Reporting - Report on job site locations and clock-ins/outs - audit capability to ensure workers are where they said they were when on the clock.
• Location Accuracy - Monitor employee location relative to their job site and alert the manager if too far away - monitor employee location to ensure workers are where they are supposed to be when on the clock.

• Business Owners looking to schedule remote employees require an easy way to direct their employees to these remote job sites. 
• When employees are required to go to multiple remote job sites in a day, week, or month, it can be onerous on the Deputy scheduling manager to create new Locations and assign the employees to the new Location, create the correct Areas of work, and start scheduling.
• Now, businesses can better schedule their remote or field-based workforce, through allocating different shifts to different addresses.

•             Toggle “YES” for the new field “Does this area have it’s own address?” when editing an existing Area or creating a new one, in both the Schedule tab and Locations tab
•              Start typing an address in the new address field and select the matched address from the automatically populated list
•              Update the Area address using the map view for more precise selection - great for large worksites, malls, arenas, warehouses, etc.

 

•             Scheduling managers select the Area for the shift as normal. You can see which Areas have an address by checking for the map pin icon next to the Area name in the Schedule view and Locations tab
•             Employees clock in/out on iOS and Android devices as normal
•             New details about the shift’s address are displayed in the Shift Details
•             Driving directions are available to the Area address under Shift Details

•             Timesheets have been updated to show the map view using the Area address 
•             The Deputy extension “Clocking Far Away From Location >Alert Manager” has been updated to use the Area address
•             The report “Employee Timesheet Locations” has been updated to use the Area address

What's new

1. Preferred name in employee profiles to allow staff to be represented by the name they feel most comfortable with - read the help guide 

2. Removing the gender field to ensure staff don’t feel biased or pressured for personal, unnecessary information - read the help guide

3. Archiving employees (to replace “discard”) because people aren’t objects, and we know that words matter - read the help guide

4. Timesheet reviews for employees (coming soon) to help keep building transparency between managers and employees 

Why
For a week, our entire organisation dedicated its time and energy towards transforming areas in our product where we can better empower diversity, equality, and inclusivity in the workforce.

To find out more about these initiatives please read our blog or refer to the help articles above.