What's new ✨

Deputy introduced a new Raw Data Viewer in Business Insights Summary that will enable managers to self-serve by checking you own raw metric data of Sales, Budget or any custom metric for selected Area week by week in a centralized place.

Why 🤔

We have improved the performance of loading your raw data much faster than the legacy sales data App which is only visible for Enterprise customers.  With the new Raw Data Viewer in Business Insights, all Deputy customers(regardless you are in Enterprise or Premium product) can loop through your own raw data and verify if your Sales Integration is working properly.

How to use it 🤓

You can access the Raw Data Viewer by simply opening up the Business Insights -> Summary, and click on "Metrics"

What's new ✨

We rebuilt our web time clock from the ground up to bring you an easier way for your team to clock in and out.

This new Time Clock can run in a browser on any device, including your workplace tablet, laptop or desktop computer.

Time Clock home

Clocking in

Why 🤔

We found that some of our customers used devices that did not support running our iOS Kiosk or Android Time Clock apps and resorted to using our legacy Web Kiosk which did not support all of Deputy's latest features.

Some of our customers had staff that did not own smartphones or did not have accessible internet access at their place of work.

The new Web Time Clock is a great, lightweight alternative for these businesses as well as businesses who do not want to purchase additional hardware like tablets.

For those using the existing legacy Web Kiosk you will notice the new Web Time Clock:

• has a new consistent design with the rest of Deputy
• has a smart team member list for faster clock-ins
• supports shift questions
• supports editing timesheets (if enabled by your workplace)
• supports showing team members from all your locations

How to use it 🤓

Check out how to use the new Web Time Clock.

Here are some things you should know:

• as a manager, you'll be able to launch it directly from our website once you've logged in (no more hidden links) COMING SOON
• it supports all the Deputy clock in and out features except for Shift Pulse and photo capture
• it requires internet access and does not work offline

Got feedback to share? Go to Deputy > Help > Give us feedback

How to get it 🧪

Simply follow the steps on this page to set it up.

If you're already using the legacy Web Kiosk, simply PIN in and tap the "Update to the new Time Clock" banner at the top. If you need more help, follow these instructions.

What's new ✨

Third-party developer integrations continue to be an integral part of the Deputy ecosystem and providing clear, concise documentation to work with is key to these partnerships and developer success.

With this in mind, we've just launched our brand new API documentation site which can be found here. On the site, you will find a wide array of documentation to help you build an integration with Deputy such as:

• Help Guides - Use-case-based guides take you through some of the most common integration use cases (such as retrieving timesheets) from A to Z.
• Specific Industry Guides - Payroll, HR or POS app developer? We've got specific summary pages with the most important info for you to know.
• Code Walkthroughs - Line-by-line code walkthroughs of some of our most popular endpoints.
• Every element documented - Every element of the Deputy API system is documented
• POSTMAN collection - We've released an official Deputy POSTMAN collection for you to download
• API Reference - A full API reference of each endpoint is available including the ability to connect to the API directly from the documentation.

Why 🤔

This represents the first step in a list of many improvements we are planning to make to make integrating with Deputy even easier.

Documentation is a core cog in the API ecosystem as well. In a recent POSTMAN survey, documentation was just behind reliability, performance and security in importance for what matters most to developers when determining whether to build an integration. We understand that giving you the tools to self-serve during any development is critical to your integration success.

How to use it 🤓

Click here to open the docs. It's globally accessible now so please do have a look.

Got feedback to share? Email our team at apisupport@deputy.com or if you think a document needs updating, you can even suggest an edit directly from within the documentation. Just click this button which is shown on every page

We're super excited to launch these new API docs and other improvements we have in the pipeline. We can't wait to see what you build with them. As always if you have any feedback or need some help, our friendly API support team can be reached at apisupport@deputy.com. If you would like to discuss your Deputy integration with our partner team, they can be reached at partners@deputy.com. 

Read the Docs!

What's new ✨

Have you ever wanted to reconcile what your team has been paid with what they would have earned on an industrial award? The Pay Comparison report allows you to do this! 

This report takes your employees recorded time (via our timesheets), and recalculates them according to any of our industrial awards or your custom terms.

Why 🤔

More and more legislation is requiring businesses to ensure their employees are 'better off' on their respective agreements and salaries than they would be compared to an individual award - this report gives businesses another tool to help determine if they are compliant.

How to use it 🤓

You can find the Pay Comparison Report in your reports section!

Click here to read more about how to use it

What's coming soon

This feature is still in BETA & still in active development. Look out in the coming weeks for:

• Defined outer limits - calculate when your employees have gone over specified amounts of overtime and penalties each pay period
• Reporting by pay period - for easier viewing
• More filters - to break down your employee groups even more.

What’s new ✨

Have you onboarded a new staff member using Deputy’s Employee Onboarding feature and wanted to extract the data? Now, you can export their onboarding details to CSV.

You can export the following onboarding information

• Personal details
• Banking details
• Tax details
• Super fund choice (AU only)
• Right to work (UK only)

How to use it 🤓

Go to the Employee Onboarding settings > Export > then filter and search based on the required location and date range. Then click Export - It's that easy!

Click here to read more about how to use it.

Why  🤓

We know that getting your new employees data out of Deputy and into other systems such as Payroll is a critical step in streamlining the Employee Onboarding process end to end.
Now you can reduce manual data entry and export > import new employees information within seconds.

Upgraded Week / 2 Week / 4 Week / Month Employee and Area Views

A ground up rebuild of the week, 2 week, 4 week and month employee and area view schedule pages has been carried out this year and is nearly ready to roll out to your enterprise accounts. 

Whilst this might look similar to the schedule you know and love apart from some minor UI enhancements - this upgrade comes with a number of new features and major underlying improvements along side the new technology working behind the scenes to power a faster, more reliable Deputy experience. 

New Employee Views

Area Views - Time Off

See your team availability at a glance without leaving the schedule.

Previously to see staff member availability you had to either use the employee view or leave the schedule to view a staff members profile.

At the top of Week and 2 Week Area Views, all staff leave and availability is visible to make it even faster to know who’s available to be schedule on to work. 

Area Views - Staff Coverage

The quickest way to know if you have gaps in your schedule for each of your core areas. 

1. Enable the staff coverage feature from the insights panel
   

   
2. Click on the new staff coverage section above each day within an area and set how many staff you require
   
   
3. Any days with not enough staff will be visually highlighted for action
   
   

Employee Views - Stacked Cards

2 shifts for an employee + 1 unavailability

Multiple shift items will stack together and overlap so you can easily see multiple items at a glance without needing to drill down further to see what they are. All items that you are used to seeing on your schedule fit into these stacks, from leave and unavailability through to allocated shifts. 

Employee Views - Shift Popovers

Simplified popovers to view all shift items on a specific day for employee mean a much more integrated experience. This allows you to more seamlessly drag and drop shifts meaning you can schedule faster and more easily.

Performance & Future Scalability

The major driver has been to rebuild the Deputy schedule with the latest and fit for purpose technologies beneath the hood. This allows us to focus on 2 main areas:

Ongoing Schedule Performance - Deputy has grown to millions of shift workers clocking in every day thanks to businesses like yours growing operations along side the deputy platform. To cater for this growth, we’ve completely changed the technology we use to display the schedule which will allow us to offer some immediate performance improvements but also sets us up for improvements into the future which is an ongoing focus for us.

New Features - By using the most up to date technology it allows us to more reliably and better tackle new features that have been requested to help redefine workforce management and scheduling such as agreed hours. 

Get in Touch

If you'd like this in your sandbox accounts, early access or just have questions please just get in touch with either your customer success manager or raise a support ticket and we'll get things underway. 

What's new ✨

• Pay Rate Sync - Map your ADP Workforce Now worker types to Deputy pay rates for employee creation.

Why 🤔

We've had some feedback from early adopters of the updated ADP Workforce Now people sync that worker type pay rate mapping would be a great feature to add and a big time saver when adding employees to Deputy.

How to use it 🤓

Click here to read how to use the new worker type pay rate mapping.

Got feedback to share? Go to Deputy > Help > Give us feedback

How to get it 🧪

This feature is still in BETA & will roll out to all accounts over the coming weeks.

If you are interested in joining our exclusive BETA program for this, please register your interest by hitting 'Get me in'.

What's new ✨

• Entirely new people import - You can now easily import your team, map locations, sync leave balance and more. 
• A best in class timesheet export - We’ve rebuilt our payroll export, making it super simple to get your timesheets over to ADP WFN. No more export codes, just map your pay rates to your ADP earnings codes!
• A new look - we’ve packaged these changes into a new, shiny, highly configurable experience. 

Why? 🤔

• At Deputy, we’ve been revamping our fleet of integrations to minimise work needed to keep systems in sync. These new changes will allow you to easily keep your team member information accurate, as well as reduce the time needed to get timesheets over to ADP!

Feedback 🤓

Got feedback to share? Go to Deputy > Help > Give us feedback

How to get it 🧪

• If you’ve been using the old workforce now people sync, you’ll need to disconnect and reconnect your integration to see the new experience. Request to be migrated here! 
• If you're a new ADP People Sync user, learn how to connect here. 
• Our new payroll integration is in beta and slowly rolling out to all users. Request to be part of the beta here!

What's new ✨

• Upgraded Employee Schedules - Week, 2 week, 4 week and month employee view schedules have been redesigned and rebuilt
• Performance - Upgrading the technology behind the schedules can result in a much faster scheduling experience for Deputy customers
• New Design - A more consistent scheduling experience no matter what scheduling view you like to use most 

The new schedule employee view

At a glance, stacked shifts can show that an employee has multiple items, from shifts through to leave

Shift popovers allow you to reschedule shifts via drag and drop with ease

Why 🤔

As part of Deputy's ongoing work to provide a faster, better scheduling experience, these upgrades offer a better experience from day one but also allow us to provide exciting new features like agreed hours with many more to come

Feedback 🤓

Got feedback to share? Go to Deputy > Help > Give us feedback

How to get it 🧪

This feature is still in BETA & will roll out to all accounts over the coming weeks.

If you are interested in joining our exclusive BETA program for this, please register your interest by hitting 'Get me in'.

What's new ✨

• To help with timesheet approvals on-the-go, timesheet details now show a map indicating where team members clocked in and out.

How to use it 🤓

• Managers can view the map by tapping on the Area row of a submitted timesheet.
• Managers can tap on the help icon on the map screen and read a reference for the pins on the map:
  
  Purple pin - physical location of your store/office as set in Location Settings
  Green pin - team member's clock in location
  Red pin - team member's clock off location