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Improvementaustraliaunited statesunited kingdom
2 days ago

Micro-scheduling with easier shift changes on Mobile: Swap, Offer, Find Replacement & Approvals

We’ve improved the shift dynamic changes experience in the Mobile app, making it easier for managers and employees to handle the updates on the go.

What’s new:

The whole dynamic changes workflow supports both Micro-scheduling shifts and normal single area shifts.

  • Intuitive workflow – The shift dynamic workflow has been redesigned to be more user-friendly and fully compatible with Micro-scheduling shifts.
  • Manager shift replacement – Managers can now find replacements for an entire micro-scheduling shift directly in the Mobile app.
  • Employee flexibility – Employees can swap or offer their assigned shifts with colleagues straight from Mobile.
  • Manager approvals – Managers can approve or reject swap requests from both Mobile and Web.
  • Backward compatibility – Dynamic shift features continue to work for single-area rosters as usual.

⚠️ Note: Currently, the whole workflow apply to the entire shift (including all sub-shifts in a Micro-scheduling shift). Partial swap/offer/replacement isn’t yet supported. As a workaround, managers can use the Link/Split Shift feature to divide shifts and reassign parts.

Read help doc for more details

Avatar of authorCaesar