A faster and better Once page is coming to you soon

What's new ✨

From tomorrow, you may notice a refreshed Once page when logging in to access their business on Deputy. 

This visual update comes with several performance improvements that will load your businesses faster and more reliably than before.


Deputy's Once page is where users can access all businesses associated with them, edit their personal profile or security settings, or manage the settings of a business, such as the URL, business name, and billing details.

This update will be available for all customers from tomorrow. We hope you love the change!

Go paperless & onboard new hires with our new UK Employee Onboarding experience

What's new ✨ Enterprise accounts - coming next month!

Customers in the UK can now invite new hires to complete their own details to self-onboard! Deputy automatically collects the following information as soon as you send an onboarding invitation:

  • Personal and emergency contact
  • Bank information for direct deposit pay
  • New starter form, including national insurance number, student loan and P45
  • Right to work details

Need more documents from new starters? You can request important documents like training certifications / licences and send out employment forms like company handbooks and contracts to capture digital signatures from your new hires, which they can provide in Deputy, using any device.

Why 🤔

Give your new hires a great first impression by simplifying and digitising the onboarding experience so they can easily complete employment forms on the go.

You'll be able to collect the necessary information and documents within a day which gets your new hires rostered faster, and allows you to pay them as soon as their first shift ends.

How to use it 🤓

Click here to read more about how to use it. During BETA, we're offering unlimited FREE onboards, normally £8 (excl. VAT) one-off fee per employee onboarding.

This feature is also available in Australia.

Got feedback to share? Tell us about it here.

How to get it 🧪

For customers in the UK, this feature is available in BETA over the next week. To start using employee onboarding, go to the Add People button on the People page and select Onboard team member.

Boost your team's engagement on Deputy iPad Kiosk 💪

What's new ✨

We’ve been hearing great feedback from our customers who use Shift Pulse to create a thriving and engaged workplace for their employees. Now, we are introducing this feature to our iPad Kiosk app too - so your team can rate how they felt on their shifts, no matter where they clock out from!

Using Shift Pulse, employees can rate how they felt and leave feedback at the end of every shift. Armed with actionable insights into your team’s morale, you can help boost employee satisfaction and engagement - and make the next shift better. 

How to get it 🧪

If your business already uses this feature, there is nothing you have to do and the feature will roll out to you over the coming weeks. 

If your business is new to Shift Pulse

  1. As a System Administrator, you should be able to access Business Settings on web. Click your name in the upper right corner → ‘Business Settings’ Timesheets → Turn ON Capture Shift Engagement → Apply Changes
  2. As soon as your employees clock out from their shift, they should be able to see the Shift Pulse™ survey and leave anonymous feedback. As a System Administrator or Location Manager, you can find results of these surveys on the Engagement dashboard under Reports on web or under the Home tab on mobile.

Prevent buddy punching and timecard fraud with Geofence

What's new ✨

Worry no more about buddy punching and timecard fraud with Deputy's new Geofence experience.

Geofence now offers more than just viewing the locations of team members who clock in via the Deputy mobile apps, including giving managers the choice to:

  • Block team members from clocking in on mobile when they are too far away from their scheduled work location
  • Set up notifications when team members clock in on mobile from too far away from their scheduled work location

Note: Deputy does not track any user's location outside the clocking on and clocking off action on their mobile devices.

Why 🤔

"Hey, can you clock in for me? I'll be there in 10 minutes." Timecard fraud is costly to your business, so we wanted to give your managers more options when it comes to worker transparency.


How to use it 🤓

Click here to read more about how to use it

Got feedback to share? Go to Deputy > Help > Give us feedback

[Enterprise Only] Refreshed People Profile!


What's new ✨

Who doesn’t love a fresh new look? The People tab and employee profiles have a new look and feel. We have redesigned it for better navigation and so you can find & edit the information you need quicker. We’ve also reorganised and decluttered a few existing sections:

  • Profile includes personal details, employment details (where they work, training, pay, working hours), journals
  • Scheduling will have everything related to shifts, unavailability and leave
  • Activity includes news feed

Why 🤔

We've revamped the experience to give a faster, more intuitive experience to users, with improved workflow and a 'what you see is what you edit' philosophy, reducing the clicks you need to see your data.


How to use it 🤓

The Help Articles below are easy to follow and guide you through the new experience:

Welcome to the New Employee Experience (Enterprise!)

Enterprise People tab

How to set up pay details for your employees in the people tab [Enterprise] 


How to get it 🧪

This feature is  in BETA, however you can opt in now via our new self-serve option!`

This is accessible to system administrators through Business Settings -> Upcoming Features, and will activate for your entire account.


Bulk update location settings - work smart, not hard!

What's new ✨

Deputy is bringing you the ability to bulk update the settings for multiple Locations in one, easy step. 

Users can now make use of the "Copy Settings" functionality, which is found on the Locations screen via a drop down next to the settings of each location. Timecard, Scheduling, and Operating Hours settings from one location can be copied to multiple or all other locations, in one easy bulk update.

Why 🤔

Keeping your Locations correctly configured can be a time-consuming task, especially if you manage lots and lots of locations. We hope that this feature lets you independently manage your Locations quickly and easily, saving you time and effort.

How to use it 🤓

This feature can be used by simply navigating to the Location page in your Deputy account, clicking the dropdown to the right of any Location in your businesses, and selecting "Copy settings". From there, you can select what type of settings (Operating hours, Scheduling, Timesheets) and to which Locations you would like to copy it to. Easy as that!

To learn more, please visit our Help article on copying Location settings.

How to get it 🧪

This feature is progressively rolling out to all customers, and will be available in your instance soon.

iOS Goodies! Live Cards on Home and Today Widget📱

Since introducing the new Home on mobile, we have continued to uplift our mobile apps to give you a better experience and more functionality on the go. Here are some updates we've made to our iOS app. 

What's new ✨

Live Shifts card ⛅️ - Get a quick glance of upcoming shifts on the Home tab.

Live Time Off card ⛱ - Get a quick glance of future time off, both approved and unapproved, on the Home tab.

Today widget 📆 - Introducing Deputy’s first iOS widget! Managers can now use the Deputy Today widget to keep track of what’s going on in their workplace. See who’s on shift, on break, late and scheduled to work, directly from your iPhone or iPad home screen


How to get it 🧪

To get the Today widget on your iPhone or iPad:

  1. Make sure the Deputy app is installed, and that you are logged in. This widget is available for iOS and iPadOS versions 14+.
  2. Follow the steps below to add the Deputy widget to your device. 

3. Press and hold on a blank space on your device home screen. Then tap on the top left corner to access the widgets menu. 

4. On the widgets menu, search for Deputy, and choose your preferred widget size.

For more information, see Apple’s help docs on how to add widgets to your iPhone or iPad.

If you manage multiple businesses and would like the Today widget to display another business: press and hold the widget →  tap ‘Edit widget’ → tap ‘Business’ and select the business you want to see. 

Got feedback to share? Go to Deputy > Help > Give us feedback

Supercharge your team management with attendance reports

What's new ✨

Deputy is bringing two new Reports to help you understand and manage your team's attendance and punctuality. These Reports, named "Employee Attendance by Employee" and "Employee Attendance by Schedule", will be available in the Reports Dashboard for both Premium and Enterprise customers.

"Employee Attendance by Employee" will give you insight into the attendance of each team member, for a specific location and time period.

"Employee Attendance by Schedule" will give you the detailed breakdown of attendance for each scheduled shift, for any employee within a given time period.

Why 🤔

We've been listening to your needs and have heard how important understanding employee attendance is to managing employee engagement, retention, and performance, as well as the value this information provides for running your business. We're committed to surfacing your business' scheduling and timesheet data in ways that make managing your business and team that much simpler.

How to use it 🤓

These Reports can be found by navigating to the Reports Dashboard. You can learn how to use these Reports, as well as Deputy's other handy Reports, by clicking this link. For more advanced users, you can also learn about our Reports Builder tool here.

Got feedback to share? Go to Deputy > Help > Give us feedback

How to get it 🧪

This feature will be progressively rolling out to all customers from this week onwards. If you're interested in getting this feature activated immediately for your Deputy account, please register your information by hitting 'Get me in'.


Sales Per Hour in Business Insights

What's new ✨ 

In early 2020, Deputy introduced the business goal metric Labor percentage to help manage your labor cost with the Sales to get more profit.


We know however that for businesses to run optimally and smart 😎, it’s also crucial for managers to improve the efficiency of their business by gaining insight into employee productivity.

So we are excited to introduce a new business goal metric - Sales Per Hour (SPH).

This can be accessed within Business Insights Summary and viewable as:

  • Forecast/Budgeted SPH :  Deputy Forecast Sales / Budgeted Hours
  • Scheduled SPH :  Forecast Sales / Scheduled Shifts’ Hours
  • Actual SPH:  Actual Sales / Actual Timesheets’ Hours

Business Insights with “Sales per hour” in place will help you:

  • Understand how your business is performing by observing key metrics day by day , week by week,  or month by month
  • Share the budgeted Sales per hour as a business goal with your team for increased productivity and planning out schedules accordingly.
  • Make scheduling adjustments during the day by comparing Scheduled vs. Actual vs. Budgeted SPH to either reduce or increase the labor demand.
  • Last thing, you can choose either one or both of Labor % and SPH to monitor and optimize your business performance in BI Summary.

How to use it 🤓

Read more about how to use Business Insights here

Got feedback to share? Go to Deputy > Help > Give us feedback or simply book a 30 mins meeting with us

Quickly view and filter onboarding status 👀

Want to quickly see who you’ve sent an onboarding invitation to? Or who’s completed their onboarding and awaiting approval? You can now easily filter based on your team member’s onboarding status.

What's new ✨

In the People tab, use the filter to see all employees who are at a specific stage of the onboarding! With the new filter, you can select Awaiting onboarding approval and see who’s onboarding details are ready to be reviewed and added to payroll!

Click here to read more about it.


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